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Frequently Asked Questions 

  • What is the cancellation policy?
    Our cancellation policy may vary depending on the room type and rate plan you have booked. Generally, we require at least 24 hours notice for cancellation to avoid any charges.
  • How can I make a room booking?
    You can make a room booking by visiting our website or contacting our reservations team via phone or email. We will require your personal details and the dates you wish to stay with us.
  • Can I make changes to my booking after it has been confirmed?
    Yes, you may make changes to your booking, subject to availability and our cancellation policy. Please contact our reservations team as soon as possible to make any changes.
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